I'm an office manager, and I work with a family that uses the services for Patient Care Partners.
So the family that I work with, we had a very difficult situation, very hard to navigate.
We went through a three month hospitalization where the patient would not allow anyone in the room. She would not allow anyone to bathe them. She wouldn't allow them to work on her wounds. So as we're going through the process, trying to find a place for her to be placed, everybody that came in wouldn't take her because she would throw things at them.
She was nonverbal except for the screaming, and it was a very dire situation. Having Nancy from Patient Care Partners come in on a daily basis and work her way into her life was not easy.
But it worked. And it changed the life of the patient, and definitely changed the life of her family and her husband and everyone around her.
It's gone from bad to really good.
We've been able step by step to get through these processes with the help of this company. Without them, there's no way we could have gotten where we are now.