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Our Team

Our Patient Care Partners team consists of nurse advocates, case managers, medical billing advocates and other expert professionals devoted to solving your most complex healthcare issues.
YOUR PATIENT CARE PARTNERS TEAM

Patient Care Partners Advocates

Patient Advocates Debby Deutsch, Carol Wittenberg and Nancy Arnold talk about helping aging clients to live at home.
Meet Carol Wittenberg.  Carol is a registered nurse with over 37 years experience.  Carol is certified in dementia care.
Meet Nancy Arnold.  Nancy is a registered nurse with over 35 years experience.  She is an expert in home care.  
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Debby Deutsch

DEBBY DEUTSCH

Principal
Board Certified Patient Advocate
Debby Deutsch BCPA holds a Graduate Certificate in Consumer Health Advocacy – UW Madison, and Board Certification from the Patient Advocate Certification Board. She is the Founder/CEO of Patient Care Partners, LLC, a private patient advocacy firm since 2016.

“My team and I work exclusively on behalf of our patients and families,” notes Debby. “We are not part of any healthcare system, health insurer or care facility. As an independent third party, we help patients and families navigate complicated healthcare and insurance networks. We help with medical billing issues, care coordination and patient navigation from a nursing, case management and medical billing advocacy perspective. We bring a collective wealth of experience to our clients in solving complex problems."
“Thank you so much, Debby, you were wonderful to work with. You gave us great advice in regard to Mom’s care, and you gave us the confidence to deal with some difficult situations.” - Joyce
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Carol Wittenberg

CAROL WITTENBERG

RN, MNA
Patient Advocate
Carol is a Masters prepared registered nurse with 30+ years of healthcare leadership experience. Carol’s passion is working with people to make their healthcare understandable. She has extensive experience serving seniors and communities.

Carol is also a “Trained Dementia Practitioner”. She feels that every person should be cared for and supported in a unique fashion that is individualized to their expectations. Each of us has a different set of priorities. The role of the nurse advocate capitalizes on the many talents that nurses have in direct and indirect ways. Nursing insight is critical to maximizing wellness. Nurses are leaders, educators, clinical expert, and advocates. We are the extra set of eyes and ears in helping patients and families navigate a very complicated system.
"We were in great hands with Nurse Carol, and with her help, we were able to turn the situation around quickly. We would recommend Nurse Carol and PCP for anyone in need of guidance." - Anonymous
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Nancy Arnold
Nancy Arnold is an Honoree of the Madison Media Partners 2022 Nurses: Heart of Health Care Program.

Learn more about this prestigious award and Nancy's accomplishments: 
Nancy Arnold Nursing Award

NANCY ARNOLD

RN
Patient Advocate
Nancy Arnold is a registered nurse with 37 years of experience in a wide variety of clinical and home care settings. She obtained her Bachelor of Science cum laude, in nursing at the University of Rochester. Her experience includes primary care, hospital inpatient and outpatient and home care. She was a manager of the inpatient unit of Agrace Hospice for more than 5 years. Nancy has served as a patient advocate for the Fitchburg senior center for over three years helping clients manage complex constellations of medical, financial and personal issues.

“In her nursing career Nancy has always focused on the individual patient and their unique needs. Helping patients and families navigate the complex health care system and empowering them to make informed choices and achieve the best outcomes possible is a continuing source of gratification in her long career.”
"Nancy Arnold fulfilled the definition of care manager in assisting me with my role as caregiver. In her calm and attentive manner, she assisted me in identifying my needs, provided emotional support and because of her knowledge of local resources found the perfect fit of staff to assist us. This has made life so much easier for us. She is wonderful and I recommend her to all caregivers." - Katherine
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Ann Brewer BSN Patient Advocate

ANN BREWER

RN
Patient Advocate
Ann Brewer, RN, BSN, is a graduate of the University of Wisconsin School of Nursing. During her career she has held administrative and staff positions in hospitals, home health care agencies, and state and federal government. Prior to her retirement in 2016, Ann was the Director of the Executive Secretariat in the Immediate Office of the Director at the National Institutes of Health (NIH) in Bethesda, MD.

Of note, she regularly interfaced with her colleague, Dr Anthony Fauci.

While in the DC area, Ann was an active member of the Council of the Federal Executive Secretariats, serving as vice chair, and was also a member of the Friends of Patients at the NIH, Board of Directors, serving as its second vice president for several years.

Before moving to Washington, Ann worked as the Female Health Coordinator for the Wisconsin Department of Corrections. She held an adjunct faculty position at the UW–Madison School of Nursing.

Ann currently is a member of the UW School of Nursing Board of Visitors and the UW School of Medicine and Public Health “Initiative to End Alzheimer’s Disease.” She also enjoys volunteering and playing the piano at Agrace Hospice Care in Madison, WI. Ann can think of no better profession than nursing, and acting as an advocate for patients and their families is such an integral and important aspect of this incredible profession.

She is very excited to be working with an organization that shares her dedication to advocacy for patients.
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Terri Brouchoud

TERRI BROUCHOUD

Social Worker
Patient Advocate
Terri Brouchoud has spent her entire career working with seniors in need of post-acute care. She is a Licensed Social Worker. From coordinating recreation programs to planning for discharge home to helping with benefit applications, Terri is prepared to help Patient Partner Care clients work through the challenges of navigating the maze of healthcare.

Terri holds a Bachelor of Science degree from the University of Wisconsin – LaCrosse. She brings over 25 years of experience working in skilled nursing facilities and home-based infusion services. She has helped clients work through admissions, discharges, understanding financial issues, preparing advance directives and applying for financial assistance. She has a passion for educating people and helping them make decisions that are best for them.
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Liz Allen

LIZ ALLEN

MS
Grief Counselor
Liz Allen has a Certification in Grief Counseling from The Center for Loss and Life Integration, run by Dr Allen Worfelt in conjunction with Colorado State University in Fort Collins CO. In addition, she is a Board Certified Chaplain for the past 23 years.

Prior to her current work, she worked as a registered Occupational Therapist for over 30 years. The scope of her practice included working with pediatrics, rehabilitation, nursing homes, acute medicine and mental health patients.

Liz has a Master’s Degree in Education and taught at the University of Wisconsin Occupational and Physical Therapy Schools for several years.

Finally, she is an inspirational speaker and has led an international CareGivers Project dedicated to preventing burnout and promoting renewal for caregivers.
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Dennis Barnum

DENNIS BARNUM

Business and Operations Manager
Dennis Barnum is currently the Director of Operations for Thalchemy, a UW-Madison inspired startup firm developing advanced software for sensor detection on smartphones and wearables. 

Dennis has over thirty years’ experience in the high-technology and services industries, primarily in computer software and services. He holds a Master’s Degree in Nuclear Engineering from the University of Wisconsin-Madison and participated in the MBA program at the University of Minnesota. 

He spent several years with Control Data Corporation, Minneapolis, in a variety of management positions in the domestic and international software and services divisions. Since 1986, Dennis has been involved in either high-tech startups or recovery of high-tech companies. He has founded several technology companies and has led turnarounds of several others. He is active in the MERLIN Mentors program as a volunteer Mentor. 

Dennis also serves in an advisory capacity for the Board of Visitors, School of Nursing, UW-Madison.
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What We Do

The Patient Care Partners team of experts has successfully resolved a variety of medically based patient needs at patient advocates.
Medical Bill Assistance

Medical Billing

We have experience working with providers and insurance companies in resolving errors and negotiating arrangements.
Medical Coverage Gap Assistance

Coverage Gaps

If you have been denied a procedure by your insurance company or seek a second medical opinion, you may need help to navigate the gap between insurers and healthcare providers.
Medical Care Coordination Services

Care Coordination

Physicians tell us improved efficiency through private advocacy support helps them deliver better medical care, which leads to improved patient outcomes and greater patient satisfaction with their medical care.
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